Examples of The Universal Manager is use.

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A key component of public sector
management training

Defining the cost of quality

When Cambridgeshire County Council launched their ILM Certificate programme three years ago, they wanted it to have its own distinctive features so an Open Learning component was built into the content. Universal Manager is an important part.
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The quality Co-ordinator for County Durham Care, the provider arm of Durham County Council social services, talks about quality principles and practice, meeting Charter Mark and ISO 9002 standards, and helping teams to meet benchmarks.
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A Management Success Story in the NHS

Streamlining delivery at Diploma level

King's College Hospital NHS Trust, London, the 8th biggest teaching hospital in the UK, has an integrated management development strategy that helps it to achieve a 3-star rating under government audits. Universal Manager plays a part.
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North Tyneside College provides streamlined delivery of dual accreditation programmes. John Quinan describes how Universal Manager features in these programmes which are popular with employers.
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Reaching for the sky at Manchester airport

Making information a strategic issue

In the competitive world of international air travel, growth and the management of change are the only choices for survival. Manchester Airport, with the help of Total Training Solutions, Stockport College have taken the challenges on board with vigor.
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The Fire safety Officer with the Northumberland Fire and Rescue Service has recently completed Universal Manager dossier 05 - Managing for Knowledge. He describes the revelation of knowledge transfer.
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